You may find the answer to any questions you may have here in our FAQ's section.
If you have any questions about this web site or require any further information on any product then
please do not hesitate to call us using the methods displayed on our
Contact Us page.
How Do I Know You Have An Item In Stock ?
We show live stock levels on all of the products on the website so you will instantly know if we have a product in stock.
What Prices Are Shown On The Website ?
Retail prices including and excluding VAT are displayed by default. However if you log in to your account your cost prices will be displayed also.
How Do I Gain Access To The Website ?
You can request access by emailing sales@formulaonedistributors.co.uk or by telephone on 01685 358600.
Can Anyone Buy From The Website ?
No, only formula one account holders can order online when they are logged into their account. Account access is only granted by our support team, so your account details and prices are totally secure. If the general public browse the site it will only display the full retail price.
Can I Order Online ?
Yes there is a shopping cart facility on the website which is available when you are logged into your account. The Order will automatically be placed on your account using your cost prices.
Can I Check My Account Balance ?
Yes you can access your account balance by clicking on the My Account Tab at the top of this page. It will display your live invoices and current balance you can also view each invoice by clicking on the Details button.
Is The Website Secure ?
Yes all transactions on the website are 100% encrypted and secured by Verisign SSL.
What If I Have A Problem Accessing The Website ?
Please email support@formulaonedistributors.co.uk and we will try to rectify any problem you may have.
What If I Need To Return An Item ?
Collections are still handled by our sales office you can contact them on 01685 358600 or you can email them on sales@formulaonedistributors.co.uk